Privacy Policy
Effective Date: August 30, 2026
CSS Dispatch (“CSS Dispatch,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, or contact us regarding our truck dispatch services.
Information We Collect
When you request information or submit a callback form, we may collect information you voluntarily provide, including:
- Full nameCompany namePhone numberEmail addressEquipment typeNumber of trucksMC or DOT numberCity and stateInformation you provide about your dispatch needs
We may also receive basic technical information when you visit our website, such as browser type, device type, IP address, referring pages, pages visited, and general website usage information.
How We Use Your Information
We may use the information we collect to:
- Respond to callback requests and inquiriesContact you about CSS Dispatch servicesUnderstand your equipment, lanes, and dispatch needsAssist with carrier onboardingProvide and improve our dispatch servicesMaintain business recordsImprove the performance and usability of our websiteProtect against fraud, misuse, or security issuesComply with applicable legal obligations
Submitting a form does not obligate you to purchase or use our services.
How We Communicate With You
If you provide your phone number or email address, CSS Dispatch may use that information to respond to your inquiry and communicate with you about the services you requested information about.
We do not use your submission as permission to send unrelated communications.
Sharing of Information
CSS Dispatch does not sell your personal information.
We may share information with service providers that help us operate our business and website, such as website hosting, form processing, email, communications, analytics, and other technology providers.
These providers may process information only as necessary to provide their services to us or as otherwise permitted by law.
We may also disclose information if required by law, legal process, or when reasonably necessary to protect our rights, customers, business, or the security of our services.
Website Hosting and Service Providers
Our website may be hosted or supported by third-party technology providers, including Wix and other service providers used for website functionality, forms, analytics, communications, and related services.
Those providers may collect or process technical and personal information in accordance with their own privacy practices and applicable law.
Cookies and Analytics
Our website may use cookies and similar technologies to help the website function, understand visitor activity, improve website performance, and measure how visitors interact with our pages.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
Data Security
We use reasonable administrative and technical measures intended to protect information submitted through our website.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, meet legal obligations, and protect our business interests.
Your Privacy Choices
You may request that we update or delete personal information you previously submitted to us, subject to applicable legal and recordkeeping requirements.
Depending on where you live, you may also have additional privacy rights under applicable law.
Privacy-related requests may be submitted through the contact or callback form available on our website.
Third-Party Links
Our website may contain links to third-party websites or services. CSS Dispatch is not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of websites you visit.
Children’s Privacy
CSS Dispatch provides commercial truck dispatch services and our website is not directed toward children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the revised policy will be posted on this page with an updated effective date.